]> default

Home, Kitchen and Everything In-between.

Return Policy

Our policy offers a Refund and Replacement guarantee for 1 (one) full year from the date of purchase.  If you are not 100% satisfied with our product, contact us directly at sales@brianstoys.com.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at sales@cleverchef.com.

Sale items (if applicable)

Sale items will be refunded the price purchased during the sale.  Sale items will not be refunded the full retail price of the item.

Exchanges (if applicable)

We will replace any item that appears defective or damaged.  If you need to exchange it for the same item, send us an email at sales@cleverchef.com and send your item to: W730 State Road 35, Fountain City, WI, 54629, United States.

Shipping

To return your product, you should mail your product to:
Clever Chef
W730 State Road 35
Fountain City, WI, 54629
United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.